Legal Information

1. Who We Are

This website (“we,” “us,” or “our”) is operated by PSPACE LTD, a company registered in the United Kingdom. We are the data controller responsible for your personal data under applicable data protection law, including the UK GDPR and EU GDPR.

2. What Data We Collect

• Account Information: Name, email address, password.
• Billing Information: Payment method, billing address (processed securely by a third-party payment processor).
• Usage Data: IP address, browser type, device information, and pages visited (collected via cookies and analytics tools).
• Support Information: Information you provide when contacting support.

3. How We Use Your Data

• Provide and manage your subscription to our ATPL smart question bank.
• Process payments and billing.
• Send service-related emails (account updates, renewals, etc.).
• Monitor and improve the functionality and security of our website.
• Comply with legal obligations.

4. Legal Basis for Processing

• Contract: To fulfil our contractual obligations to you (e.g., providing access to the smart question bank).
• Legal Obligation: For compliance with legal obligations (e.g., tax laws).
• Legitimate Interests: To improve our services and prevent fraud.
• Consent: For marketing emails (you can withdraw consent at any time).

5. Data Sharing

• Service Providers: For hosting, payment processing (e.g., Stripe).
• Legal Authorities: If required by law or to protect our legal rights.

We never sell your personal data.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

7. Your Rights

• Access your personal data.
• Correct inaccurate data.
• Request erasure (“right to be forgotten”).
• Object to or restrict processing.
• Data portability.
• Lodge a complaint with a supervisory authority (e.g., ICO in the UK).

To exercise any of these rights, email us at contact@pspace.app.

1. Introduction

These Terms govern your use of our website and services. By using the site or subscribing, you agree to these Terms.

2. Subscription Services

• Subscription types:
  For students – 3 months (basic), 6 months (pro), 12 months (premium)
  For institutions – 12 months (school subscription)
• Access is granted upon successful payment and registration.
• All materials are for personal, non-commercial use only.

3. User Obligations

• Keep login credentials secure.
• Do not share account access with others.
• Do not reproduce or distribute our materials.
• Use the service for lawful purposes only.

Any misuse of the platform, including cheating, unauthorized copying, or content distribution, may result in suspension or termination of access without refund.

4. Free Trial

• If offered, free trial access may be limited in features, duration, or number of questions.
• At the end of the trial, users must purchase a subscription to unlock full access.

5. Availability and Changes

We strive to maintain uptime but do not guarantee uninterrupted access. We reserve the right to modify or discontinue the service or change prices with reasonable notice.

6. Limitation of Liability

We do not guarantee you will pass the ATPL exams. The question bank is a study aid, not a certification. To the extent permitted by law, we exclude liability for:

• Any loss of data or profits.
• Inaccuracies in content.
• Service interruptions.

While we strive for accuracy, PSPACE does not guarantee that all content is free from errors or omissions.

7. Account Termination

• PSPACE reserves the right to suspend or terminate accounts that violate these Terms & Conditions.
• Termination due to user misconduct will not entitle the user to a refund.

8. Governing Law

These Terms are governed by the laws of England and Wales and any other applicable jurisdiction. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these Terms & Conditions, contact us at: contact@pspace.app